Our Hospitality Services
We are committed to achieving true success.
Services We Offer
Cicero Hospitality Group is committed to achieving success. We tailor our practices to each individual property and take pride in increasing your bottom line. We offer a unique approach, and offer you an extensive management team that can execute each area of operations. We focus not only on the operations, but ensure that the ultimate guest experience is delivered.
Human Resources
- Corporate Support for all HR requirements
- Hiring/Firing of Staff
- Employee Manual Guidelines and Handbook
- Customer Service Programs
- New Hire Orientation Program
- Benefits
- Employee Performance Reviews
- Training
- Hotel Mission Statement (Culture)
Accounting
- Accounting systems
- Profit & Loss Statements Monthly
- Budgets
- Expense Control
- Operations/Capital Reserves
- Daily Payroll Numbers
Bankruptcy Protection
- MOR Reports
- Weekly Reports
- Budgets
- Cash Flow Projections
Food & Beverage
- Concepts Developed & Executed
- Hiring
- Menu Development & Execution
- Purchasing/Inventory Controls
- Catering
- Budgets
- Training
Construction
- Hospitality
- Commercial
- Residential
Sales & Marketing
- Marketing Plan Developed & Executed
- Public Relations Plan
- Sales Plan
- Social Media Plan
- Attending Trade Shows
- International Experience
- Loyalty Programs
Golf, Spa & Fitness
- Experience in all operations of Premier Golf Resorts
- Development of Spa Concepts & Execution
- Experience in Operations of Premier Spa’s Internationally
- Fitness Programs Developed & Executed
Brand Development
- Integration of Brand within surrounding market and demographic
- Targeted approach for name recognition and property identification
- Cross-pollination of multiple properties and other related businesses
Technology Infrastructure
- Electronic maintenance and organization for financial data and operations
- Creation of an internal interface system and direct connection to Cicero’s Corporate Offices
- Remote technology to observe and when necessary control front desk operations and other systems